FAQs

Where do you ship to and from ?

The Struxture ships to Australia, New Zealand, Canada, UK and United States via sea freight. Our principal warehouse is based in China. 

Do I need to pay for import duties and/or taxes?

Once the goods arrive into your country, you may be contacted by your local customs to proceed payment of import duties customs and local sales taxes levied by the country. Once payments are cleared, the goods will be transferred to your local postal carrier for delivery. For more information, please read our terms of service under 4. Shipping Delivery of Products.  

Do you offer custom pieces?

We do offer fabric, colour and size customisation. For any enquiries please contact the team at hello@thestruxture.com.au.

Where are your pieces made and sourced from?

We source our materials from all over the world, depending on the piece, we work with Italy, Turkey, Brazil and China. 

Our pieces are conceptualised in Sydney, Australia, and manufactured with our partnered craftsmans in China. Our partners obtain premium skilled staff and offer superior range of machinery. Our manufacturing partners are committed to providing quality, craftsmanship and commitment to ethical internal practise. We are delighted to share mutual values and ethos with international trade partners.

Do you have a showroom?

We do not have a showroom. If you have any or questions unsure of a product, please feel free to contact us and we can assist you with production imagery, videos and other methods of help to assist you with your purchase.